Submit a request
Check your existing requests
Single Page Payment Groups - Jan 30th, 2012
Insight Update - 5 October 2011
Insight Update - 27 July 2011
System Status (Good)
Service Level Agreement
Web site Tour
Site Manager Tour
Importing your contact database
Acceptable Usage Policy
Redirecting your itunes podcast feed
Community Questions & Answers
How are User Picker Filters supposed to work?
Community Tips & Tricks
Adding a Flickr photo gallery to a document
Twitter feed code tip
Remove a Podcast from the iTunes Catalogue
Support Chrome and Safari browsers in the document editor
Make recurring event series extendable
Display where images are used
Official Insight Help
Site Structure (groups)
How do I change the navigational structure of my web site?
How can I redirect a menu option/group to another location?
How do I create a new page on my web site?
Articles and Forms
How do I enable users to pay money online into my Paypal account
Export your web site events using iCal
Group Monthly Calendars
Mailing & SMS
Personalised Mailing Components
Use Mailing Channels for more flexible mailing subscriptions
Multimedia, Podcasting and Live Strea...
How do I wrap text around an image?
How do I embed a Video into a page?
Membership Management & Permissions
Problems logging in?
Changing your password or contact details
Displaying a different homepage layout for members and visitors
Setting the visibility of content
Graphic Design (Themes & Layouts)
Themes & Layouts Introduction
Creating a Slideshow
How do I upload a flash animation .swf file
Introduction to taking payments online
Shop item/order notes
Edit Labels in the Store
Payment Groups (Donations, Contributi...
What's the best way to take bookings for an event?
Why is £1 taken and then refunded when a user registers in a Payment group?
Payment Groups Introduction
Forums, Chatter and Social Networking
Acceptable Usage Policy
Can I change the amount of days before an event, that the rota reminders will be sent?
Can I change the Rota email reminder text?
How to create a successful blog
Why are my blog posts repeated below the full posts?
I've published a poll but it doesn't display on the web site?
Address Book Introduction
Why are some people displayed in grey in the printable address book?
Why don't my users appear in the address book?
How do I store extra information about an organisation?
How do I display images, events etc for an organisation?
Analysis (Reporting & Querying)
Adding Photos to Queries
Reviewing Website Logins
02 Attendance Reporting (video)
01 Attendance Introduction (video)
Attendance Tracker Introduction
Resource Booking Introduction
Booking within Events
Who can book resources?
Domain names, DNS and Email
Security, Backup and Hosting
Can I extend the session timeout?
Is my site's data Backed up?
Where is my web site hosted?
Search Engine Optimisation(SEO)
Setting up Sitemaps for Google
Page Title and Meta Tag Video
Aliases and URL Redirection
How do I add or edit a card to pay my monthly subscription?
Billing Process Guide - Please read this first!
Which payment methods do you accept?
How do I stop my browser blocking Pop-up windows?
Using the Quick Find to locate what you're looking for