Knowledge Base/Official Insight Help/Forums, Chatter and Social Networking

Instant Messaging

Justin Ruffell-Ward - Insight Support
posted this on January 31, 2011 15:24

Watch the video below to see how to add the new "Instant Messaging" component to your layout to allow users to have private discussions with their connected users.

 

Here are some limitations of Instant Messaging:

  1. One-to-One only – There will be no support for conference chats which should continue to be done using the existing chatter functionality.
  2. Multiple Simultaneous Conversations – Though a single conversation is with only one other person, it's possible for a user to have several such conversations running simultaneously.
  3. Between Connections Only – Instant messaging is only possible between confirmed connections. There are no additional security settings to specify who can message you, or to block individuals except to remove them as a connection.
  4. No Message History – There is no permanent storage of the messages sent, and once a particular chat session has ended there will be no way to view what was said
 

Comments

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Neil Henley

Hmmm.. mine just wont go away...lol. its kinda stuck on. I logged out and back in again and bingo ... the same chat I had with my wife an hour ago. any ideas?

July 20, 2011 20:00