Knowledge Base/Announcements/What's New

New Support Site launched!

Justin Ruffell-Ward - Insight Support
posted this on January 21, 2011 12:35

So we've launched our new support site (more details here:http://shareinsight.info/news) . What do people think of the new features?

 

Comments

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Chris Meersman

I like the idea of a Support Site!  May I suggest the creation of a Glossary of Terms for Endisville.  (You could call it Endis-ese but that doesn't sound quite right.)  ;-)  I am new to Endis and do not know the different between the terms "frontpage" and "homepage" yet i see both of them used in the documentation - is there a difference?  In addition, the concept of Groups is new to me.  I've learned that a Group is both a webpage and the title of an interest group within the organization and also the frontpage for the interest group in question.  A nice enhancement to the Glossary would be a link to request that a particular term be defined and added to the glossary.  i.e. Please define "Endisville."

January 23, 2011 01:17
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Rachael Arnott

For a zero navigation system the search function should be more robust. When I search for "link" get no results. I like the breadcrumbs.

January 24, 2011 17:26
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Justin Ruffell-Ward - Insight Support
Endis

I like the idea of a glossary - we'll work on that.

Rachael, I'm not sure how entering the word "link" in the search brought up no results - it brings up several for me. Which page were you on when you entered the term?

January 25, 2011 09:45
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Rachael Arnott

Hi Justin, Yeah, I tried it again and and got better results. I'm not sure what I did last time. I have liked the ShareInsight site for a long time and I guess I was just having problems with change :) . I really like the new format of the forum. -- Rachael

January 25, 2011 15:01
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Peter Martin

Excellent! I appreciate all the work that goes into providing resources like this. Thanks!

March 29, 2011 11:16