Justin Ruffell-Ward - Insight Support
posted this on January 21, 2011 12:35
So we've launched our new support site (more details here:http://shareinsight.info/news) . What do people think of the new features?
Comments
Chris Meersman
I like the idea of a Support Site! May I suggest the creation of a Glossary of Terms for Endisville. (You could call it Endis-ese but that doesn't sound quite right.) ;-) I am new to Endis and do not know the different between the terms "frontpage" and "homepage" yet i see both of them used in the documentation - is there a difference? In addition, the concept of Groups is new to me. I've learned that a Group is both a webpage and the title of an interest group within the organization and also the frontpage for the interest group in question. A nice enhancement to the Glossary would be a link to request that a particular term be defined and added to the glossary. i.e. Please define "Endisville."
January 23, 2011 01:17
Rachael Arnott
For a zero navigation system the search function should be more robust. When I search for "link" get no results. I like the breadcrumbs.
January 24, 2011 17:26
Justin Ruffell-Ward - Insight Support
Endis
I like the idea of a glossary - we'll work on that.
Rachael, I'm not sure how entering the word "link" in the search brought up no results - it brings up several for me. Which page were you on when you entered the term?
January 25, 2011 09:45
Rachael Arnott
Hi Justin, Yeah, I tried it again and and got better results. I'm not sure what I did last time. I have liked the ShareInsight site for a long time and I guess I was just having problems with change :) . I really like the new format of the forum. -- Rachael
January 25, 2011 15:01
Peter Martin
Excellent! I appreciate all the work that goes into providing resources like this. Thanks!
Comments
I like the idea of a Support Site! May I suggest the creation of a Glossary of Terms for Endisville. (You could call it Endis-ese but that doesn't sound quite right.) ;-) I am new to Endis and do not know the different between the terms "frontpage" and "homepage" yet i see both of them used in the documentation - is there a difference? In addition, the concept of Groups is new to me. I've learned that a Group is both a webpage and the title of an interest group within the organization and also the frontpage for the interest group in question. A nice enhancement to the Glossary would be a link to request that a particular term be defined and added to the glossary. i.e. Please define "Endisville."
For a zero navigation system the search function should be more robust. When I search for "link" get no results. I like the breadcrumbs.
I like the idea of a glossary - we'll work on that.
Rachael, I'm not sure how entering the word "link" in the search brought up no results - it brings up several for me. Which page were you on when you entered the term?
Hi Justin, Yeah, I tried it again and and got better results. I'm not sure what I did last time. I have liked the ShareInsight site for a long time and I guess I was just having problems with change :) . I really like the new format of the forum. -- Rachael
Excellent! I appreciate all the work that goes into providing resources like this. Thanks!